Brazil orders Meta to suspend policy banning third-party AI chatbots from WhatsApp

TechCrunchTechCrunch
• January 13, 2026 at 12:21 PM

Brazil's competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app. The agency has also started an investigation against the company to determine if the policy is anti-competitive.

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